privacy policy

Welcome to UrbanPulse Express. At UrbanPulse Express, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and share your information, particularly focusing on how we handle phone numbers used for SMS communications.

2. Information We Collect

2.1 Phone Numbers

We collect phone numbers exclusively for the purpose of sending SMS communications related to our services. This may include promotional messages, updates, or notifications. We do not collect any other personal information unless voluntarily provided by you.

2.2 Other Information

In addition to phone numbers, we may collect other personal information if you choose to provide it, such as your name, email address, or any additional contact details. This information is used to enhance our communication with you and provide a better customer experience.

3. How We Use Your Information

3.1 Phone Numbers

Your phone number is used solely for sending SMS messages related to our services. This includes:

Service notifications

Promotional offers (if you have opted in)

Updates and alerts relevant to our services

3.2 Other Information

Any additional personal information you provide will be used to:

Improve our services and customer support

Communicate with you effectively

Fulfill your requests and inquiries

4. Information Sharing

4.1 Legal Requirements

We may disclose your information, including phone numbers, if required to do so by law or to comply with legal processes. This includes responding to requests from governmental or regulatory authorities.

4.2 Service Providers

We may share your phone number with third-party service providers who assist us in sending SMS messages. These service providers are contractually obligated to protect your information and use it solely for the purpose of providing SMS services on our behalf. They are prohibited from using your phone number for any other purposes.

4.3 Consent and Confidentiality

The phone number and SMS consent you provide are confidential and will not be shared with other parties beyond those described above. We take appropriate measures to ensure the security and confidentiality of your phone number.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. While we strive to safeguard your data, please be aware that no security system is impenetrable, and we cannot guarantee absolute security.

6. Your Rights

6.1 Access and Correction

You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise these rights, please contact us using the information provided below.

6.2 Opt-Out

You can opt out of receiving SMS messages from us at any time by following the instructions provided in the SMS or by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your information, please contact us at:

UrbanPulse Express

7901 4th Street North

Ste 300

St. Petersburg, Fl. 33702

info@UrbanPulseExpress

561-872-7663

Thank you for trusting UrbanPulse Express. We are committed to protecting your privacy and ensuring that your information is handled with care.